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A New IT Consulting Challenge: When Billing Hours Meets AI Reality

For many IT consulting firms, services revenue is the engine. Teams bill hours to design data models, build dashboards, and maintain business intelligence systems. For years, this worked well. Especially inside data and analytics practices.

That model is now under pressure.

AI is changing how insight is delivered. And it is changing faster than most services firms expect.

The old value model

Traditional business intelligence depends on people.
People to gather requirements.
People to model data.
People to build dashboards.
People to explain results.

This creates steady work. It also creates delay.

Clients wait days or weeks for answers to simple questions. By the time insight arrives, the moment has passed. The value feels abstract.

What AI changes

AI driven systems like QuaerisAI flip the model.

Instead of building dashboards, teams ask questions.
Instead of writing queries, they get answers.
Instead of static reports, they see live reasoning.

The value shifts from building to deciding.

For a consulting firm, this is uncomfortable. Less manual work means fewer billable hours tied to dashboard creation and report maintenance.

But it also opens something bigger.

The risk for data and analytics practices

The biggest risk is not AI replacing consultants.

The risk is clients no longer wanting to pay for tools that slow them down.

When leaders can ask
“What changed this week?”
“Where are we exposed?”
“What should we do next?”

and get trusted answers instantly, the appeal of traditional BI fades.

Not because it is bad.
But because it is slower than the business.

The opportunity hiding inside

The smartest consulting firms will adapt.

Instead of selling dashboards, they sell decision confidence.
Instead of building reports, they design questions.
Instead of maintaining tools, they guide outcomes.

AI does not remove the need for expertise.
It raises the bar for it.

Clients still need help with data quality, governance, context, and trust. They need help choosing where to act. They need partners who understand both the business and the data.

Billing Hours Blog Image-1

 

A new services posture

In this new model, platforms like QuaerisAI become force multipliers.

Consultants spend less time building.
They spend more time advising.
They move upstream.

Billing does not disappear. It changes shape.

Fewer hours on dashboards.
More value per hour on decisions.

The bottom line

AI is not a threat to consulting firms that are willing to evolve.

It is a threat to old habits.

The firms that win will stop selling answers in slides.
They will help clients think better, faster, and with confidence.

That is a business worth building.

To discuss how QuaerisAI fits into your IT consulting offerings, particularly to augment your current Data and Analytics practice, reach out to me at kurt.shaffer@quaeris.ai